Migrating a CRM in the Cloud raises legitimate questions, especially when it is used on a daily basis by your sales force. As profound technological breakthroughs are changing our everyday work, it’s now even more necessary to assess what these solutions bring up in practice.

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Social Engagement with CRM

12 January 2017

On a typical day, more than half a billion tweets are sent. Chances are that most of your customers, prospects, competitors and stakeholders are among those swarms of individuals posting, tweeting and blogging whatever they’re feeling right now. Are you listening?

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­­­On September 29th, Julien Hugo of NEREA and Ziad Benslimane of WIZATA hosted a joint talk at the “IT Days” organized by Farvest at Crystal Park in Luxembourg. In front of about 30 IT experts from different companies, the speakers focused mainly on how to engage customers, how to empower employees, how to transform products and business models for the digital era, and how to create a more personal IT, where sharing is the norm and where the cloud acts as an incubator and a catalyst for the ideas of the future.

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Integrating human aspects to a digital transition is a crucial factor to drive user adoption.

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In the latest online issue of Paperjam, “Private banking: add value”, Julien Hugo, Chief Operating Officer of NEREA, details how it is possible to use technology to enhance the customer relationship management and to conquer new markets.

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What are the latest CRM evolutions and what new opportunities are now possible thanks to the cloud?

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Microsoft showcased Microsoft Dynamics 365 in front of 15.000+ attendees at the Worldwide Partner Conference 2016 in Toronto (Canada), the annual conference for Microsoft’s partner community.

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NEREA, Microsoft Partner of the Year for 2015 in Luxembourg and Microsoft Gold CRM Competency partner, is proud to attend the annual conference for Microsoft’s partner community next week, along with WIZATA, our data analytics partner. The worldwide event, with 15,000+ attendees from around the globe, will be held from July 10-14 in Toronto, Canada.

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On a typical day, more than half a billion tweets are sent. Chances are that most of your customers, prospects, competitors and stakeholders are among those swarms of individuals posting, tweeting and blogging whatever they’re feeling right now. Are you listening?

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Taking the IT world by surprise, Microsoft, the world’s leader of software and cloud, has announced a transaction to acquire LinkedIn, the world’s largest and most valuable professional network, for $26,2bn.

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If most of us know what a CRM is and what importance it has in a « customer centric » era, quite some people do not know what an xRM is and what value it can bring to organizations.

This article aims to briefly explain it. Now, if this topic interests you and you want to know more about it, please, feel free to contact us!

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